The problem with Google Analytics is the delay. Statistics are reported, on average, 24 hours after they occur. If you get a run of visitors to your site, you won’t know it until the next day. If your site is referenced in a popular blog or on a site with traffic such as Digg, you may not know what is happening until well after the fact.
Elsewhere in the software lies the ability to tag users. If you recognize the IP or referring site as belonging to someone you know, you can name that viewer so you can quickly tell when he comes back the next time. You can configure notifications to tell when that tagged user comes back. The part we found scary is the actual ability to initiate a pop-up on the screen of your viewer that allows you to chat with him or her.
Woopra’s analytics package is still in beta. We started using it eight months ago, both for auctioneertech.com and aarontraffas.com, as well as at the Purple Wave. For the Purple Wave website, we quickly learned that the page views are capped at 10,000 per day while the service is in beta – once a site has that many views, it simply doesn’t record any more for the day. We don’t have that problem yet at auctioneertech.com, but when we requested acceptance into the beta program it took us four weeks to become approved for the trial. I’ve received reports that their wait time is closer to a couple weeks, but be prepared to wait a while after you request to try it.
We haven’t seen any reports as to what the service will cost when its finally released from the free beta, but we can say that the information Woopra provides even during the trial is impressive and valuable for any website, especially considering that it can be used in conjunction with Google Analytics without any problems.
Sign up for your Woopra trial today at http://www.woopra.com/members/signup.jsp.